Refund policy

Last updated: September 28, 2026 · Version 2026-09-28.1

We want it to be simple and fair. This policy builds on the terms of sale and doesn't limit any of your legal rights.

General rule

Pro is digital content you access instantly and, when paying, you expressly consent to start right away, acknowledging that you thereby lose the right of withdrawal (art. 103.m TRLGDCU). That's why, in general, we don't refund a period that has already started. You can cancel whenever you want: you won't be charged again and you keep Pro until the end of the paid period.

When we do refund

• Duplicate or mistaken charges: we refund the full amount.
• Lack of conformity: if Pro doesn't work as described and we don't fix it, a proportionate price reduction or refund of the proportional part (terms of sale, point 9).
• Changes that harm you or the end of Pro: refund of the proportional part of the unused period (terms of sale, point 11).
• Withdrawal, if the law grants it to you: refund minus the part already used (terms of sale, point 8).
• If we ever offer a free trial and you cancel before it ends, there is no charge at all.
• Any other case where the law requires it.

How to ask

Write to carlosgc@marsofacademy.com from your account email giving the date or number of the invoice and the reason. We reply by email within one month at most (there's no phone support). If it applies, we make the refund through Stripe to the same payment method within 14 days at most of accepting it; your bank may take a few more days to show it.